FREQUENTLY ASKED QUESTIONS

BBQ / FIRE PIT FAQ

YES, we deliver Australia wide using TNT Express transport courier. They supply us with great rates and quality service, with the option of next day delivery. Please contact us for a Quote to your door.

At this current time there is not a burner certified to Australian standards, however we are currently in the process of getting a gas burner certified. It’s a long process and you will be the first to know when its complied.

YES, our BBQ fire pits are purposely designed with the Australian way of life in mind. The grill is perfect for cooking on and you can even put a pan or wok on it to suit all types of cooking. We have had great testimonials where our happy customers have not use the grill or spit at all and place a Camp Oven inside the bowl to cook a stew or dampa.

With the right advice and maintenance you will be enjoying you fire pit for many many years. All of our pits are painted with a heat proof primer and powder coating to protect from the elements. We also sell custom cover to shield it while not in use. Spraying it all over with cooking oil will also assist in protecting it but the best protection is keeping it dry or covered up when not in use. Every now and then you can always give it a touch up with Pot Belly Black paint out of a spray can as this will bring it back to looking like new again.

The BBQ Fire Pit has a removable air grate on the bottom. All you need to do is place a bucket underneath it and remove the grate once cooled down. We advise not to degrease the inside of the bowl as the fats from cooking will help to protect it.

No, the grill plate is only designed to be used for cooking on and should always be removed when using it as a fire pit. The intense heat of a fire may cause the grill to warp or bend out of shape.

YES, the shop is open by appointment only, ensure you call Ricardo and arrange a time to come in.

Not a problem, please call or email your reuirements to arrange a payment plan that suits.

The BBQ Pits can be assembles in the matter of minutes. Screw the legs on with the supplied spanner, put the handle on the grill and attach the drip pan. Very easy.

The 900mm pit will fit into most sedans, but you will need a big four wheel drive or Ute for the 1200mm pit to fit.

NO, the rotisserie motor and assembly is not part of the option. The option consists of an additional sleeve that needs to be welded on and the supply of 2 steel poles which slide into the sleeves and hold the spit motor. The spit kits can be purchased from Bunnings for about $37 alternatively you can use an existing one you may already have.

We recommend using heat beads or charcoal when cooking food as these seem to be the best for retaining heat for a sustained period of time. We suggest you line the bottom of the BBQ pit with the heat beads or charcoal first, then place your kindling timber over the top then light the timber. Burn the fire for a good 45minutes and once the timber has burnt out, the bottom layer of beads will be nice and hot, ready for cooking on.
Alternatively a hair dryer of heat gun and a much faster way to get the heat into the charcoal quicker, but not as enjoyable!

Absolutely not, all of our fire pits are Unique in their own right and have been specifically designed and hand made for us only, so you will be sure to have a truly unique item that all your friends will be envious of.

CAST IRON FAQ

YES, we deliver Australia wide using TNT Express transport courier. They supply us with great rates and quality service, with the option of next day delivery. Please contact us for a Quote to your door.

At this current time there is not a burner certified to Australian standards, however we are currently in the process of getting a gas burner certified. It’s a long process and you will be the first to know when its complied.

Yes you can, Grills can be purchased seperatly for a cost depending on if you choose a Metal one or Stainles Steel

No, it will not rust, as all the bowls have been made from CAST IRON which will only oxidize unlike steel that will corrode and rust out over time, much like the cheaper fire pits available on the market today

The fire pits are all independent from the base, so on its own they roughly weigh about 30kg, so you can either tip the pit over or scoop out the ash the next day using a shovel, but basically all the fire bowls are maintenance FREE

YES, the showroom is open by appointment only, however please call Ricardo to arrange a time to come in and collect.

Yes not a problem, talk to Ricardo to arrange a payment plan that suits.

Yes all the bowls have a small 12mm hole in the base to allow water to drain away and not collect when the pit is not in use

The best thing to do is simply let the fire burn out and the next day when it has cooled, then scoop the ashes out if it. Do Not throw cold water over the fire pit when it is hot or even warm as it may cause it to crack. Being cast iron the extreme difference in temperature will affect the structural integrity of the pit

All fire pits are initially grey in colour because it is raw cast iron and hasn’t has a chance to oxidise yet. It will naturally start to oxidise over time however this will take a few months. If you wish to fast track this process and have it looking rustic sooner, then please email or call me and I can advise the best method of achieving that rustic old charm look

Before the Teppanyaki is sent out, the top plate gets acid washed using Hychloric Acid which strips away all the oil and grease on the plate to reveal the natural clean steel plate. Sometime by the time it reaches its destination the it starts to rust slightly, however to clean this surface rust off to bring it back to a nice clean surface for cooking on, we suggest giving it another acid wash and immediately after it has been clean, run lots of olive oil into it which will seal it and protect it from the elements

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